Privacy Policy
This Privacy Policy explains how Golden Synapse (“we”, “us”, “our”), the provider of Automen garage management software, collects, uses, discloses and safeguards your information when you visit this website or contact us. By using this website you agree to the practices described here.
1. Information we collect
We collect information you provide directly to us, and a limited amount of technical information collected automatically.
- Information you give us: when you submit the demo-request or contact form, we collect your name, email address, and any phone number, company/workshop name and message you choose to provide.
- Technical information: when you browse the site, our servers and security tools may log your IP address, browser type, device information, referring pages and the dates/times of access.
- Anti-spam data: we use Google reCAPTCHA to protect our forms. Its use is subject to the Google Privacy Policy and Terms of Service.
2. How we use your information
- To respond to your enquiries and schedule and deliver product demos.
- To provide, maintain and improve our website and services.
- To protect against spam, fraud, and abuse of our forms and infrastructure.
- To comply with applicable legal obligations.
3. Legal basis
Where required by law, we process your personal data on the basis of your consent (which you may withdraw at any time), our legitimate interest in operating and securing our business, and compliance with legal obligations.
4. Sharing of information
We do not sell your personal information. We may share it with trusted service providers who help us operate the website and communicate with you (for example, email delivery and hosting providers), and where required by law or to protect our rights. These providers are only permitted to use your data as necessary to provide their services to us.
5. Data retention
We retain enquiry and contact information for as long as necessary to respond to you and for our legitimate business and legal purposes, after which it is deleted or anonymised.
6. Cookies
This website uses only essential cookies required for security and basic functionality (such as maintaining your session and protecting forms). We do not use advertising cookies. Third-party components such as Google reCAPTCHA and Google Fonts may set cookies or collect data as described in their own privacy policies.
7. Data security
We use appropriate technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your rights
Depending on your location, you may have the right to access, correct, update or delete your personal information, or to object to or restrict certain processing. To exercise any of these rights, contact us at info@goldensynapse.com.
9. Children’s privacy
Our website and services are intended for businesses and are not directed at children under 16. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest revision. Material changes will be posted on this page.
11. Contact us
Golden Synapse
Email: info@goldensynapse.com
Phone: +971 50 555 6925
Dubai, United Arab Emirates